China’s Baidu said on Tuesday its artificial intelligence chatbot “Ernie Bot” has garnered more than 200 million users as it seeks to remain China’s most popular ChatGPT-like chatbot amid increasingly fierce competition.
The number of users has roughly doubled since the company’s last update in December.
The chatbot was released to the public eight months ago. Baidu CEO Robin Li also said Ernie Bot’s application programming interface (API) is being used 200 million times everyday, meaning the chatbot was requested by its user to conduct tasks that many times a day.
The number of enterprise clients for the chatbot reached 85,000, Li said at a conference in Shenzhen.
In February, he told analysts Baidu was starting to generate revenue from Ernie, and in the fourth quarter the company had earned several hundred million yuan using AI to improve its ad services and help other companies build their own models.
Ernie Bot, first announced in March, gained approval for public release in August. Consequently, it became one of the first eight AI chatbots approved by Beijing.
Moreover, Baidu’s achievement with ‘Ernie Bot’ underscores the potential for AI chatbots to drive innovation and create value in various sectors. As businesses increasingly recognize the benefits of AI chatbot users, they’re utilizing these technologies to enhance customer service. Moreover, they’re automating tasks and streamlining operations. By embracing AI chatbots, companies can improve efficiency, reduce costs, and deliver superior user experiences. The success of ‘Ernie Bot’ underscores the transformative power of AI chatbot users. Additionally, it shapes the future of technology-driven communication.
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